Privacy Policy

1. Introduction

MyEventPortraits ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit a booking request, make a payment, participate in event photography, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly

• Booking & contact information: Name, email address, phone number (if provided), event type, venue name, address, city, state, event date, start and end times, package selection, backdrop preferences, balloon color choices, booking intent, and any additional details or comments you submit through our booking form
• Payment information: Payment amounts, payment type (deposit or full payment), and transaction references. Payment card details are collected and processed directly by Stripe; we do not store full credit card numbers on our servers
• Communications: Information contained in emails, messages, or phone calls with our team

Photography & event-related information

• Photographs & video: Images and likenesses of event guests and hosts captured during photography sessions
• QR gallery access: Information associated with guest photo retrieval, which may include access logs or identifiers used to deliver images through our event gallery systems

Information collected automatically

• Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, and general usage data when you visit our website
• Cookies & similar technologies: We may use cookies or similar technologies to support site functionality, remember preferences, and understand how visitors use our website

3. How We Use Your Information

We use personal information for the following purposes:

• Processing and fulfilling booking requests and event photography services
• Communicating with you about your booking, event details, and service updates
• Processing payments and sending receipts or confirmations
• Uploading, hosting, and delivering event photographs to guests via QR code access
• Operating, maintaining, and improving our website and services
• Responding to inquiries, support requests, and image removal requests
• Sending administrative messages related to your booking or account
• Complying with legal obligations and enforcing our Terms of Service
• Displaying photographs in our portfolio, marketing materials, website, or social media, unless you opt out as described below

4. Photography, Guest Images & Consent

Our services involve photographing individuals at events. By participating in the portrait area at an event, guests consent to being photographed and to the use of their images as described in our Terms of Service and this Privacy Policy.

Event hosts are responsible for notifying attendees that professional photography is taking place. If you do not wish to be photographed, please avoid the photography area.

Guests and clients may request removal of specific images from our online event gallery or public marketing use by contacting us at book@myeventportraits.com within fourteen (14) days of the event. We will make commercially reasonable efforts to honor verified requests, subject to technical and backup limitations.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: Trusted third parties who assist us in operating our business, such as payment processors (Stripe), email delivery providers, website hosting, and photo hosting or delivery platforms. These providers are authorized to use your information only as necessary to perform services on our behalf
• Event hosts & guests: Event photographs may be made available to the event host and participating guests through QR code galleries or other delivery methods authorized for the event
• Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MyEventPortraits, our clients, guests, or others
• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections

6. Payment Processing

Payments made through our website are processed by Stripe. Stripe collects and processes payment card information according to its own privacy policy. We receive limited payment information from Stripe, such as confirmation of payment, transaction identifiers, and amounts paid, which we use to fulfill bookings and maintain records.

For more information, review Stripe's privacy policy at stripe.com/privacy.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Booking records: Retained for business, accounting, and customer service purposes
• Event photographs: Retained for delivery to clients and guests, portfolio use, and backup purposes. Retention periods may vary based on storage systems and event type
• Marketing opt-outs: Requests to restrict public use of images are honored going forward but may not require deletion of all backup copies

When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any access credentials associated with event galleries or communications with our team.

9. Your Choices & Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of certain information, subject to legal and contractual obligations
• Opting out of marketing communications from us
• Requesting restriction of public use of your photographs

To exercise these rights, contact us at book@myeventportraits.com. We may need to verify your identity before processing certain requests. We will respond within a reasonable timeframe as required by applicable law.

10. Children's Privacy

Our website and booking services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13 through our website without appropriate parental consent.

Event photography may include minors photographed at family events, weddings, school functions, or similar gatherings with consent from a parent, guardian, or authorized event host. If you believe we have collected information from a child without proper authorization, please contact us and we will take appropriate steps to address the request.

11. Third-Party Links & Services

Our website may contain links to third-party websites or services, including social media platforms and payment providers. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

12. California & Other State Privacy Rights

Residents of certain U.S. states, including California, may have additional privacy rights under applicable state laws, such as the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale or sharing of personal information. MyEventPortraits does not sell personal information as defined by applicable privacy laws.

To submit a privacy rights request, email book@myeventportraits.com with the subject line "Privacy Request" and describe your request. We will not discriminate against you for exercising your privacy rights.

13. International Users

Our services are operated in the United States. If you access our website or services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be posted on this page. Your continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

MyEventPortraits
Email: book@myeventportraits.com
Phone: (708) 715-2396